Refund policy
REFUND POLICY
At Savvy & Sorted®, we want you to be completely satisfied with your purchase. If you're not, you may return the item for a full refund by store credit within 30 days of purchase.
To be eligible for a store credit refund, items must be received in the same condition you received them: unused and undamaged.
Please note that return shipping costs are not covered by Savvy & Sorted® and must be paid by the customer. We recommend providing a Shipment Tracking ID to confirm your return. Returns without a tracking ID that do not arrive back at our warehouse within 30 days will not be eligible for a Store Credit Refund.
We understand that every return has an environmental cost. As part of our commitment to sustainability and reducing waste, we encourage you to consider other uses for the product or donate to someone in need before opting for a return. Together, we can make thoughtful decisions that contribute to less waste and a happier planet.
COMMITMENT TO CUSTOMER SATISFACTION
We are dedicated to ensuring our customers are completely satisfied with their purchases. Our commitment to your happiness is reflected in our straightforward and customer-friendly returns policy.
You are welcome to return items for a full refund by store credit within 30 days of purchase, provided the products are in unused and undamaged condition.
Please note, that return shipping costs are the responsibility of the customer. We recommend providing a Shipment Tracking ID to confirm your return. Returns without a tracking ID that do not arrive back at our warehouse within 30 days will not be eligible for a Store Credit Refund.
In line with our commitment to sustainability and reducing waste, we encourage you to consider alternative solutions before deciding to return, to help prevent items from ending up in landfills unnecessarily. Our team is here to support you through the process, ensuring a hassle-free experience. Your satisfaction and the environment are our top priorities.
To proceed with your return request, please send an email to Support@savvyandsorted.com including your Order ID, Order Date, and issue or concern with your product.
RETURN POLICY
Timeframe for Returns and Exchanges: 30 days from Order Date
Condition of Items Eligible for Return: Must be in new, unused, undamaged condition, and returned within 30 days of issued Return ID.
HOW TO RETURN OR EXCHANGE
Step-by-step Instructions for Initiating Return or Exchange: Please contact support@savvyandsorted.com to initiate a store credit return including your Order ID and issue with the product.
We will give you a Return ID and once your return item is received, inspected, and found to be in new condition, you will receive a store credit refund within 1-2 days.
Return Shipping Labels and Associated Costs: Return shipping costs are not covered by Savvy & Sorted® and must be paid by the customer.
We recommend providing a Shipment Tracking ID to confirm your return. Returns without a tracking ID that do not arrive back at our warehouse will not be eligible for a Store Credit Refund.
REFUNDS
Process for Issuing Refunds: Store Credit Refunds will be issued 1-2 days after your return order is received and inspected.
Store Credits: Store Credits are valid for six months from the date they are issued.
EXCHANGES
Instructions for Exchanging: Please contact support@savvyandsorted.com to initiate a store credit return including your Order ID and issue with the product.
Differences in Item Prices: We frequently offer sales on our items, providing great opportunities for savings. However, it's important to note that sale pricing is only available during the designated sale periods. We are unable to honor sale prices before or after a sale has concluded.
This policy ensures fairness and allows us to continue offering these special deals regularly. Thank you for your understanding and for taking advantage of our sales when they are active!
DAMAGED OR INCORRECT ITEMS
Please contact support@savvyandsorted.com including your Order ID, Order Date, and issue with the product.
How customers can get in touch for returns or exchange inquiries?
Please contact support@savvyandsorted.com including your Order ID and issue or concern.